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FixUp Headphones
Delivery / Returns

UK Delivery

Our carrier delivers between 8am and 6pm, and in some cases a signature will be required. Most items, such as earpads, skins and replacement parts, will fit through your letterbox. If a signature is required and nobody is home, then a calling card will be left with information to arrange a redelivery or pickup.

Deliveries are usually made within 3 working days of your order being placed. This can be prolonged slightly if the item is out of stock. In the case of a long delay, the customer will be notified.

 

European Delivery

Deliveries are usually made within 4 working days of your order being placed. This can be prolonged slightly if the item is out of stock. In the case of a long delay, the customer will be notified.

 

International Delivery

Our carrier delivers between 8am and 6pm, and in some cases a signature will be required. Most items, such as earpads, skins and replacement parts, will fit through your letterbox. If a signature is required and nobody is home, then a calling card will be left with information to arrange a redelivery or pickup.

 

Returns

You can send any unused items back to us within 7 days of receipt for a refund or exchange. Simply email us at [email protected] to receive a Returns Reference Number, package them up safely and send them back.